In addition, we maintain a separate business team that has no influence over our methodology or recommendations. All sample products provided for review are donated after review. Our 360 Reviews team does not take samples, gifts, or loans of products or services we review.

We also asked whether they’d recommend the company and if they planned to renew their policy.

The survey questions covered satisfaction with the ease of filing a claim, customer service, claim status communication, claim resolution, and overall value. To build our ratings, we researched more than 31 car insurance companies and agencies, analyzed 10 third-party review sources, and surveyed 9,502 consumers who opened a policy or filed a car insurance claim in the last five years. Our 360 Reviews team draws on this same unbiased approach to rate the products that you use every day. News & World Report, we rank the Best Hospitals, Best Colleges, and Best Cars to guide readers through some of life’s most complicated decisions.

Golden v. state farm insurance